Privacy Policy
Last updated: April 20, 2026
This Privacy Policy explains how Escapero collects, uses, stores, and protects personal data when you access the website, create an account, book travel products, or communicate with our team.
1. Information we collect
We may collect identification details, contact data, billing information, booking history, travel preferences, customer service records, and technical usage data such as IP address, device type, and browser behavior.
- radio_button_checkedProfile data: name, email, phone number, account credentials.
- radio_button_checkedTransaction data: plan type, invoices, payment status, booking references.
- radio_button_checkedTechnical data: cookies, analytics events, and session interactions.
2. How we use your information
We use personal data to provide and improve services, process memberships, enable travel reservations, detect abuse or fraud, communicate operational updates, and comply with legal obligations.
We may also use aggregated and anonymized data for internal reporting, product analysis, and service quality monitoring.
3. Legal basis for processing
Depending on your location, our legal basis can include contract performance, legitimate interest, legal compliance, and consent where required.
When processing is based on consent, you may withdraw consent at any time, without affecting prior lawful processing.
4. Data sharing and processors
Escapero may share data with trusted vendors and service providers that help operate the platform, including payment processors, hosting providers, analytics tools, communication platforms, and travel supply partners.
We require processors to implement confidentiality and security safeguards aligned with applicable law.
5. International data transfers
Your information may be processed in countries where Escapero or its vendors operate. When legally required, we apply contractual and organizational safeguards for cross-border transfers.
6. Data retention
We keep personal data only as long as necessary for service delivery, legal obligations, dispute resolution, and fraud prevention.
Retention periods may vary according to account status, transaction records, and regulatory requirements.
7. Your privacy rights
You may have rights to access, correct, export, or delete personal data, and to object to or limit certain processing activities.
- check_circle Request a copy of your personal information.
- check_circle Request correction of inaccurate or incomplete data.
- check_circle Request deletion where legal obligations do not require continued retention.
- check_circle Manage marketing communication preferences at any time.
8. Cookies and tracking technologies
Escapero uses cookies and similar technologies to keep sessions active, remember preferences, measure performance, and improve user experience.
You can control cookie settings through your browser. Some platform functions may be limited if essential cookies are disabled.
9. Security practices
We implement administrative, technical, and organizational measures to protect personal data against unauthorized access, disclosure, or alteration. No system is fully immune to risk, and users should protect their credentials.
10. Policy updates
Escapero may revise this Privacy Policy over time. Material updates will be reflected on this page with a new effective date.
11. Contact
For privacy requests or questions, contact Escapero at hello@escapero.com.
This policy is a general template and should be reviewed by legal counsel to ensure compliance in each jurisdiction where Escapero operates.
